Get in touch with our support team or browse our help resources.
We're here to help with any questions about PepMaxx.
We typically respond to all inquiries within 24-48 hours during business days. Annual subscribers receive priority support with faster response times.
New to PepMaxx? Our onboarding guide walks you through setup step by step.
Read the guide →Learn how to use the reconstitution calculator for accurate dosing.
Calculator guide →Manage your subscription, cancel, or request a refund through Apple.
Billing FAQ →Learn about data storage, export your data, or delete your account.
Privacy policy →Go to Settings on your iPhone → tap your name at the top → Subscriptions → PepMaxx → Cancel Subscription. Your access continues until the end of your billing period.
In the app, go to Settings → Data & Export → Export All Data. This creates a CSV file with all your dose logs, protocols, and tracking data that you can save or share.
In the app, go to Settings → Account → Delete Account. This permanently removes your account and all associated data. This action cannot be undone.
Make sure you're signed into the same account on both devices. Go to Settings → tap the Sync button to manually trigger a sync. If issues persist, try signing out and back in.
PepMaxx is launching on iOS first (iPhone and iPad). Android support is planned for a future release. Join our waitlist to be notified when we launch.